Shipping policy

Thank you for visiting and shopping at 1453:A Turquoise Dream.

Domestic Shipping Policy

Shipment processing time
All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped on Sunday or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
250 PKR Standard Shipping Rate

You will receive a Shipment Confirmation email with your tracking number once your order has shipped.
1453: A turquoise Dream is not liable for any products damaged or lost during shipping. If you
received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

International Shipping Policy
We currently do not ship outside Pakistan.

Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognised as a valid address by the courier service. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
1453: A Turquoise Dream will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments
If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
1 Send us a direct message on our instagram page
2 Or alert us at 1453aturquoisedream@gmail.com

We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.